Where is your studio located?
Jennifer Fergus Creative has an indoor space located at Jennifer Fergus’ home. For privacy reasons, the address is only sent to clients who have booked a shoot.

What does "digital development" and "post-processing" mean?
Digital development and post-processing are relatively interchangable terms. Both terms relate to editing and color correcting digital files. Nearly all professional photographs you see have been digitally processed. It’s the same as tweaking a print in the dark room (where film prints are made) to get the perfect print but when you use digital, it happens on a computer screen.

What is a personal use print release?
A personal use print release allows you to print your final, high-resolution images anywhere you choose for personal use in your home or to give as a gift. Though with all of my packages I offer an extensive shopping cart option, I also understand you may want more freedom when it comes to having your photos reproduced. The release allows you to print as many of your images as you’d like, at any size and in any quantity at the lab of your choosing. The personal use print release is included with every package I offer.

When will I get my photos?
Turnaround to receive your digital files is 2-3 weeks. Additional pieces (such as photo books, prints or canvases) can take 3-4 weeks.

What kind of equipment do you use?
I use strobe (lights that flash when the camera takes a photo) lighting systems.

What does “on-location” mean?
On-location photography is a photography session that takes place outside of the studio space, such as at a park, in your home or any other place you can think of. On-location photography is more "photo-journalistic" in nature and offers more candid photos of your pet in their natural state. In the case of large animal photography (such as with horses), I can still offer a studio-like set-up on the property housing the animal. Visit the equine photography page for pricing.

I purchased a session for my puppy; can I have my other pet included in the same session? I’d like photos of my dogs together.
Yes! Additional pets can be added for $50 per pet, per session up to two additional pets. Please keep in mind the studio time and number of images you receive does not change, so your final images will be divided between all of the pets present at the shoot and group shots.

Can you photograph my unusual/large/exotic pet?
Yes! All animals are welcome in the Jennifer Fergus Creative pet studio. If your animal is too large to fit inside (such is the case with most horses), I am happy to bring my studio to you. Just contact me and inquire about on-location studio sessions for large animals or equine sessions.

What is your rescheduling/
cancellation policy?

To ensure quality time is dedicated to each animal photography session, I only schedule one shoot per day. For this reason, I require a 48-hour notice for any rescheduled sessions or cancellations. A 50% non-refundable deposit is due at the time of booking to hold your session date. If 48 hours notice is given, the deposit can be transferred to reserve a new date. If no notice or less than 48 hours notice is given, or you cancel the shoot, the 50% deposit will not be refunded or transferred to a new session date.

Can I just take my disc of high-resolution photos and have them printed at CVS/Walmart/etc?
Technically, yes, but I wouldn’t encourage you to do so. The images you receive on your disc are specially color-corrected for printing at a professional lab. Photo labs at stores such as CVS and Walgreens are great for quickly developing film from an instant camera but they are not well-suited for reproducing professionally created images. Why? Without getting too technical, generic labs such as the ones at your local drugstore are mass producing thousands of prints everyday with generic color presets. Meaning, your photos are setup to print exactly like the set of photos that ran through before yours and the set that will run after. There is no customization to ensure a beautifully fine-tuned print. A professional printing lab takes care to ensure color-correctness for each photograph and has the equipment necessary to produce high-quality, well-crafted prints. For this reason, I unfortunately cannot guarantee color correctness on your prints from major chains or drugstores. Wonderfully, your images will already be uploaded to a site that offers beautiful prints in a wide range of sizes in addition to other items such as canvasses and metal prints.

How did you get into photography?
I never really got into photography; I have just always been in photography. One of my first toys was this weird polaroid camera that had a sponge you wetted. When the plastic “film” would pass through the opening and over the wet sponge, an image would appear. I played with that toy for hours on end and even though the photos were always the same (that’s the nature of fake film) I never grew tired of it. Each time it was like magic to me. From there I advanced to a real polaroid camera and then to an old Minolta SR-T. Being the lucky daughter of a tech-obsessed engineer, I was constantly surrounded by the latest technology including several digital cameras. I can’t say when I first laid hands on a digital camera, it honestly seems like I have always had one, but I can say when I first got my hands on DSLRs. It was in 2006 that I bought and fell in love with my first Nikon camera. I had been studying photography in college well before then but had always used film cameras as opposed to digital. I still love film, but with rapid advancements in technology, digital is a must. It’s also great to be able to show clients a few previews during their session and see their reactions firsthand when they get a glimpse of their precious pets on camera.

© 2012 Ι Jennifer Fergus Creative, LLC